Accessibility Statement

Our Commitment

Smoke Cartel is committed to making our website accessible to all users, including people with disabilities. We believe that everyone should be able to browse, shop, and interact with our site with ease, regardless of ability or technology.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

What We're Doing

Our ongoing accessibility efforts include:

  • Providing text alternatives for non-text content (images, icons)
  • Ensuring sufficient colour contrast between text and backgrounds
  • Making all functionality accessible via keyboard navigation
  • Providing clear and consistent navigation throughout the site
  • Using proper heading structure and semantic HTML
  • Ensuring forms have proper labels and error messages
  • Supporting screen readers and assistive technologies
  • Providing skip-to-content links for keyboard users
  • Ensuring responsive design across all devices and screen sizes

Known Limitations

While we strive for full accessibility, some content may not yet be fully accessible. We are actively working to identify and resolve these issues. If you encounter any barriers, please let us know so we can address them promptly.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing any part of our site, or if you have suggestions for improvement, please contact us:

  • Email: [email protected]
  • Phone: +61 2 1234 5678
  • Mail: 302 West Victory Drive, Unit A, Savannah, GA 31405

We will make reasonable efforts to accommodate your needs and respond to your feedback within 5 business days.

Third-Party Content

Our website may contain links to third-party websites or embed third-party content that is outside of our control. We cannot guarantee the accessibility of third-party content, but we encourage our partners and vendors to prioritise accessibility in their own products and services.